Privacy Policy – Sofia Vittoria Jewelry

At Sofia Vittoria Jewelry, your privacy is important to me. This Privacy Policy explains how I collect, use, disclose, store, and protect your personal information when you visit my website or place an order, in accordance with applicable U.S. federal and state privacy laws.

1. Privacy Contact

Sofia Vittoria Jewelry is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have questions about how your personal information is handled, please contact:

📧 info@sofiavittoria-jewels.com

2. Information I Collect

When you visit my website or place an order, I may collect:

Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by third-party payment providers – I do not store your full card details)
Order and transaction history
IP address
Browser type and device information
Website usage information collected through cookies and similar technologies
Communications you send to me

3. How I Use Your Information

I may collect and use your information to:

Process and deliver your orders
Process payments and refunds
Communicate with you regarding your order
Send order confirmations and tracking updates
Respond to customer inquiries
Prevent fraud and protect the security of my website
Improve my website and customer experience
Send marketing emails or newsletters where you have consented or where otherwise permitted by applicable law
Comply with legal, regulatory, tax, and accounting obligations

I will collect, use, or disclose personal information only for legitimate business purposes and as permitted by applicable U.S. federal and state laws.

4. Sharing Your Information

I do not sell or rent your personal information for monetary consideration.

Your information may be shared with trusted service providers who help operate my business, including:

Payment providers, such as PayPal, Shop Pay, Apple Pay, and Google Pay
Banks and payment processors
Shipping carriers and delivery companies
Shopify and other website or e-commerce service providers
Email and marketing service providers
Analytics, fraud prevention, and security providers
Professional advisors, regulators, or authorities where required by law

These providers receive personal information only where reasonably necessary to provide their services or fulfill the purposes described in this Privacy Policy.

Certain privacy laws may define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange for money. Where applicable, you may have rights regarding these activities as described below.

5. International Data Transfers

Some of my service providers may store or process your personal information outside the United States.

When personal information is transferred internationally, I take reasonable steps to ensure it is handled securely and in accordance with applicable privacy and data protection requirements.

6. Cookies

My website uses cookies and similar technologies to:

Remember your preferences
Provide essential website functionality
Improve website performance
Analyze website traffic and usage
Support marketing and advertising activities

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Where applicable law requires consent or provides an opt-out right for certain cookies, advertising technologies, or data-sharing practices, I will provide the appropriate choices.

7. Keeping Your Information Secure

I take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

Although I take reasonable precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long I Keep Your Information

I retain your personal information only for as long as reasonably necessary to:

Fulfill and manage your order
Provide customer support
Meet legal, tax, and accounting requirements
Resolve disputes
Prevent fraud
Enforce my agreements

When personal information is no longer required for legal or legitimate business purposes, I will take reasonable steps to securely delete, dispose of, or anonymize it.

9. Your Privacy Rights

Depending on the state in which you live, you may have certain rights regarding your personal information under applicable U.S. privacy laws. These may include the right to:

Request access to personal information held about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Obtain a copy of certain personal information
Opt out of certain sales or sharing of personal information
Opt out of certain targeted advertising or profiling, where applicable
Withdraw consent where processing is based on your consent
Appeal certain decisions regarding a privacy request, where applicable

These rights vary by state and may be subject to exceptions or limitations under applicable law.

To exercise an applicable privacy right, please contact:

📧 info@sofiavittoria-jewels.com

I may need to verify your identity before processing certain requests. Where permitted or required by applicable law, an authorized agent may also submit a request on your behalf.

I will not unlawfully discriminate against you for exercising an applicable privacy right.

If you have a concern about how your personal information has been handled, please contact me first so I can try to resolve the matter.

10. Children's Privacy

My website and products are not specifically directed at children under the age of 13.

I do not knowingly collect personal information from children under 13 in violation of applicable U.S. law. If I become aware that such information has been collected improperly, I will take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided personal information may contact me at info@sofiavittoria-jewels.com.

11. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, my services, or business practices.

The latest version will always be published on this website.

12. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

📧 Email: info@sofiavittoria-jewels.com

🌐 Website: sofiavittoria-jewels.com

With love,
Sofia Vittoria 💌